Support Center

Official Ticket Support

For Licensed Customers

If you are a licensed customer with an active support subscription, you can submit a ticket to get assistance from our team. The instructions describing how to create a ticket were sent to you after the purchase.

For Trial (Evaluation) Licenses

During your free 30-days evaluation period, you're entitled to receive official ticket support from our team. The instructions describing how to create a ticket were sent to your email address after the trial request.

Note: Starting from March 30, 2018, we've updated the terms of getting the technical support. You won't be able to create tickets using our old support system soon. If you have any unresolved tickets, you can log in here. We kindly ask you not to create new tickets in the support system but use new instructions that were sent to you via email. If you haven't received the information about the updated terms, please contact us.

Join the Forum

Use the DHTMLX forum to find answers to your questions, share your experience, and get help from the community. The forum is available for everyone, and it takes less than a minute to register.

View Docs and Samples

Browse the Docs & Samples Explorer to learn how to use DHTMLX components and effectively implement them in your own applications. It provides the detailed information regarding each aspect of the product.

Need help with a project on Javascript, PHP, .Net?

Hire our experienced team! Development services for reasonable price. Learn more