Technical features
No deep OOP structure for nothing
Our JavaScript UI components library has the most powerful API in the industry, though it's simple and one-level in most cases.
The control is performed through the component itself. This simple internal structure provides high-speed performance and a short learning curve.
No need for entire library to use just one control
You don't need to obtain the whole library if you're interested just in one component - grid, tree, treegrid, charts or calendar.
These components can be used and purchased separately.
Over 1000 technical samples
Each method and event has an example showing how it can be used.
A try is worth a thousand words. Ask for free trial with technical help from our team.
Support
No hidden limitations
No hidden limitations like "you get 1000 credits for a whole year of support period!" But in practice, one support request costs 250 credits and as
a result you have just 4 requests. It's not about us. Our terms are transparent. The Standard Support plan provides 10 support requests, the Premium support plan - 30 requests. The Ultimate Support plan includes unlimited number of support tickets for a year!
No external support staff
The support is provided by DHTMLX development team, who thoroughly know the DHTMLX components and all their distinctive features.
Our developers help users to solve their problems by diving deep into the issues and trying to provide ready solutions,
but not only pointing to the related articles in documentation.
Do not wait for official bug fix releases
We provide emergency bug fixes with the Ultimate license.
Licensing
One license for 5 developers, not vice versa
You don't need to purchase 10 licenses if you have just 3 developers in a team. Our license model is more flexible - purchase one Commercial license
and let up to 5 developers work with the product, purchase one Ultimate license and let an unlimited number of developers work with DHTMLX.
All updates per year
We guarantee that you'll get all updates for free under an active license subscription.
Support Extension
You can prolong the support period at any time
In case if your support period expired three years ago, you don't have to pay for these 3 years of non-use of our support services. You pay for the support you really get.
No need in extending support subscription for the whole year to get technical assistance from our team
If you want to open only one ticket but your support period expired, you can pay for an additional support ticket without purchasing the whole year of support.